This wireless carrier just enhanced its service in Palm Beach County

AT&T has upgraded nearly 100 cell sites in Palm Beach County to enhance its service here, the company announced.

By Gustav H. Used under Creative Commons license.
By Gustav H. Used under Creative Commons license.

The upgrades were part of improvements AT&T has made to strengthen cell sites between Key West and Vero Beach.

In all, nearly 300 sites were upgraded across South Florida.

“We work hard to deliver a great network experience for our customers where they live, work and play,” said AT&T Florida President Joe York. “That’s why we continue to invest in our South Florida networks.”

Cities and communities benefiting from the upgrades in Palm Beach County include: Abacoa, Belle Glade, Boca Raton, Boynton Beach, Delray Beach, Juno Ridge, Jupiter, Lake Worth, Loxahatchee, Mangonia Park, North Palm Beach, Palm Beach Gardens, Riviera Beach, Royal Palm Beach, The Acreage and Wellington.

Need a job? This company is hiring

AT&T plans to fill 130 jobs from Key West to Vero Beach.

The positions are for network, retail, and call center jobs. To apply, visit connect.att.jobs/florida.

The company said the majority of the openings are in Miami-Dade, Broward, and Palm Beach counties.

Kierstan Patrick, of West Palm Beach, looks for a position in the marketing field at a job fair sponsored by JOB News at the Marriott in West Palm Beach in 2012.  (Gary Coronado/The Palm Beach Post)
Kierstan Patrick, of West Palm Beach, looks for a position in the marketing field at a job fair sponsored by JOB News at the Marriott in West Palm Beach in 2012. (Gary Coronado/The Palm Beach Post)

Here are the positions by location:

Palm Beach County
Wire technicians – Boca Raton, Delray Beach, Lake Worth, Riviera Beach, West Palm Beach
Retail sales consultants – Boca Raton, Boynton Beach, Jupiter, Palm Beach Gardens, Wellington, and West Palm Beach

Miami-Dade County
Bilingual customer service representatives – Miami
Wire technicians – Miami, Opa-Locka, Palmetto Bay
Retail sales consultants – Coral Gables, Florida City, Hialeah, Miami, Miami Beach, Miami Gardens, North Miami

Broward County
Wire technicians – Deerfield Beach, Fort Lauderdale, Hollywood, Pembroke Pines, Plantation
Retail sales consultants – Coral Springs, Fort Lauderdale, Pembroke Pines

 

Study: Many kids get their first cell phone by age 10

Wondering when to get your child their first cell phone? For most Americans, the answer is age 10.

 (Photo by David Ryder/Getty Images)
(Photo by David Ryder/Getty Images)

A recent study released by the research firm Influence Central found the average age that children receive their first cell phone now stands at 10 years and three months. Roughly 50 percent of children have social media accounts by age 12, the study found.

The study also found that many children use their phone to text their parents — even when they are in the same house.

The number of parents who use GPS capabilities to keep tabs on their children is also on the rise, doubling from 7 percent in 2012 to 15 percent in 2016, the study found.

As children return to school across Palm Beach County, wireless experts say there are a number of options to consider when trying to determine which device might be best for your child.

Options include: smartphones, basic cell phones, prepaid phones, wearables like  smart watches with GPS tracking, and tablets.

Brandon Poe, Verizon Wireless District Manager for Palm Beach, said wearable devices like the LG GizmoPal 2 and GizmoGadget are good alternatives for younger children. The phones allow parents to track their children using GPS technology and can be programmed with up to four phone numbers. Models also include an auto-answer feature, he said.

“Unfortunately we don’t have the luxury as parents to be close to our children as much as we like to,” Poe said. “I think it is great for parents to really invest in peace of mind.”

For older children, technology is becoming more important in the classroom and for homework assignments.

Roughly,  75 percent of teachers say that they regularly use technology in the classroom, Poe said.

There are a variety of smartphones available to meet the needs of every student, including one model that doubles as a projector, allowing students to share and display information quickly, Poe said.

AT&T recommends parents consider the following when trying to find the right wireless device:

*   Do a “cell assessment” to determine the plan and device that best meets your child’s AND family’s needs.  For example, how is your child going to be using the device? Will she be making voice calls only? Be using it for texting… surfing the Internet… or staying connected with her social networks? If you’re okay with your child texting or using data, you’ll want to make sure you have the appropriate texting or data plan.

*  If you want to get your child a device strictly for security, then you may want to consider an option like:

The SpareOne Emergency Phone features a flashlight, glow-in-the-dark keypad, a panic siren and a SOS signal built into the phone. It also has a Locate & Alert service included with the plan so that you can alert up to five people you want to notify in an emergency who will receive your location.
The FiLIP 2 is a smart locator with voice for kids ages 4 – 11. It’s a colorful wearable that looks like a watch and uses a blend of GPS, GSM, and Wi-Fi to help parents locate their child both indoors and out. You can set up to five SafeZones and receive a notification when your child enters or leaves the SafeZone. The FiLIP 2 can also make 2-way voice calls using a built-in speakerphone.

*   If you don’t want to sign a contract or are on a tight budget, then consider a prepaid or no money down option. With a prepaid option you pay as you go.  With plans like AT&T Next, you can purchase a smartphone with $0 down and pay low monthly installment payments.

*  Don’t forget to take advantage of tools that help you keep track of your children and set limits on their use. Check with your provider to see what type of location-based services they have. For example, FamilyMap lets you track the location of your child’s phone from a PC or mobile device. Also, ask your provider what types of parental controls are available to you. With Smart Limits parental controls you can limit phone use during certain times of the day or night, check in on daily phone activity, block numbers and cellular data, set text and purchase limits, get customized alerts and weekly reports, and download the Smart Limits app to your iOS or Android phone.

*   If everyone in your household is with the same provider, consider a plan that lets users on the account share data.

*   Learn how to keep track of minutes/data to help you better manage your child’s wireless plan. Check with the provider to see what tools they offer to help you track and manager your child’s wireless use. For example, AT&T customers can monitor usage through the myAT&T app. You can also dial *MIN# to see how many minutes have been used or *DATA# to check on data usage. AT&T also offers an online data calculator so you can calculate daily or monthly data use.

 

 

AT&T boosts wireless coverage across South Florida

Wireless carrier AT&T has increased the capacity at 250 cell sites across South Florida, including many located in Palm Beach County, the company said Thursday.

 (Photo by David Ryder/Getty Images)
(Photo by David Ryder/Getty Images)

The upgrades will make it possible for the sites to handle more network traffic, enhancing reliability and overall service performance, the company said in a news release.

AT&T has spent nearly $900 million over a 3-year-period to upgrade wireless and wireline networks in Palm Beach, Broward and Miami-Dade counties, the company said.

“We work hard to deliver a great network experience for our customers wherever they live, work, or play,” said AT&T Florida President Joe York. “That’s why we continue to invest in our South Florida networks.”

In Palm Beach County, the upgrades are expected to boost coverage in the following areas: Boca Raton, Boynton Beach, Delray Beach, Jupiter, Lake Worth, Loxahatchee, Palm Beach Gardens, Riviera Beach, Wellington, West Boca, and West Palm Beach.

 

 

 

 

 

AT&T boosts coverage at more than 170 South Florida cell sites

AT&T said Wednesday that it has strengthened more than 170 cell sites in South Florida to handle more network traffic.

  (Photo by David Ryder/Getty Images)
(Photo by David Ryder/Getty Images)

The upgrades will improve reliability, coverage, speed, and overall performance.

Areas benefiting from the cell site include cities in Palm Beach, Broward and Miami-Dade counties.

Cities with enhanced towers in Palm Beach County include Boca Raton, Boynton Beach, Delray Beach, Jupiter, Lake Worth, North Palm Beach, Palm Beach, Palm Beach Gardens, and West Palm Beach.

“We work hard to deliver a great network experience for our customers where they live, work and play,” said AT&T Florida President Joe York. “That’s why we continue to invest in our South Florida networks.”

AT&T to boost cell coverage at SunFest

SunFest fans shouldn’t have a problem uploading their selfies and social media posts.

Fans scream as Fall Out Boy performs on the Ford stage during Sunfest in downtown West Palm Beach on May 3, 2015.  (Richard Graulich / The Palm Beach Post)
Fans scream as Fall Out Boy performs on the Ford stage during Sunfest in downtown West Palm Beach on May 3, 2015. (Richard Graulich / The Palm Beach Post)

AT&T plans to install a mobile cell phone tower near the West Palm Beach waterfront to help boost cell and data coverage during the five-day event.

The mobile cell tower, known as “Cell on Wheels,” or COW, will be set up near Trinity Place and S. Flagler Drive. AT&T has also also upgraded an existing cell site at the north end of the SunFest site to provide better signal strength.

“Events like this one are full of moments customers want to share through texts, pictures, status updates and phone calls,” said AT&T Florida President Joe York. “We’re working to give them reliable coverage and fast speeds, so they can get the most out of their mobile devices while enjoying the art and music at SunFest.”

SunFest, south Florida’s largest waterfront music and art festival, kicks off Wednesday and runs through May 1.
 

Earth Day: Here’s how to recycle your old cell phone

If you have an old cell phone sitting around your house, AT&T will help you recycle it.

In recognition of Earth Day on Friday, the wireless carrier is offering customers a way to either trade-in or donate their old and out-dated phones, accessories and batteries.

  (Photo by David Ryder/Getty Images)
(Photo by David Ryder/Getty Images)

The program is available shoppers regardless of the phone’s manufacturer or carrier.

This is how it works:

  • Customers turn in old wireless phones and tablets and receive a trade-in value for their qualified device.
  • The trade-in value is used instantly for other in-store purchases, AT&T service or a bill payment, OR
  • Customers can donate the value of their trade-in to Cell Phones for Soldiers, a nonprofit that uses the proceeds from cellphone recycling to purchase prepaid calling cards for soldiers serving overseas.

AT&T says that before you recycle a wireless device, you should:

  • Turn off power
  • Remove your phone’s SIM card, if it has one
  • Erase your address book, photos, messages and other stored information
  • Restore the device factory settings on your device
  • For instructions on how to do this, go to owner’s manual or on the manufacturers’ web site and follow the manufacturer’s instructions for deleting all personal information on your wireless device, OR access Erase Your Data  for additional assistance on clearing data from your device.

New AT&T Authorized Retailer opens in Jupiter

A new AT&T Authorized Retailer store has opened at 4050 U.S. Highway One in Jupiter. Jupiter_authorized_retailer_store_exterior-4.18.16

USA Wireless owns and operates the store. The new location offers DIRECTV, AT&T U-verse, AT&T Digital Life and the latest wireless devices.

With this new store, AT&T now has 2 authorized retailer locations in Jupiter for a total of 26 in Palm Beach County.

“We’re expanding our retail presence to better serve our customers,” said Carlos Blanco-Sposito, AT&T Florida vice-president and general manager. “When it comes to shopping, convenient locations are key.”

The new store is open 10 a.m. to 8 p.m., Monday through Saturday, and 11 a.m. to 5 p.m., Sunday.

Cricket Wireless available at Best Buy stores in South Florida

Cricket Wireless products will soon be available at more than 1,000 Best Buy stores nationwide, including more than 30 Best Buy locations in Palm Beach, Broward and Miami-Dade counties. Cricket_logo

An initial selection of smartphones will be available at bestbuy.com and on Best Buy store shelves over the course of the next two weeks.  The company said it will continue adding smartphones to its Best Buy line-up over the next two months.

Cricket Wireless is a subsidiary of AT&T Inc.

“Best Buy and Cricket are a perfect fit.  The Best Buy Blue Shirt is synonymous with expert service and unbeatable prices – and so is our Cricket green,” said Dave Fine, Vice President of Sales, Cricket Wireless.  “Both our companies have innovated the retail experience and made it easier for customers to live more connected lives.  Now, together, we’ll give more consumers the value they need and the truly elevated shopping experience they deserve.”

 

Need a job? This company is hiring

AT&T announced this week that it is looking to fill 150 jobs from Key West to Vero Beach.

The company said most of the retail, call center and wire technician positions are located in Miami-Dade, Broward and Palm Beach counties. The jobs are among 475 AT&T openings statewide, the company said. AT&T Reports 81 Percent Rise In Q2 Profit

“AT&T is no longer just a telecom,” said AT&T Florida President Joe York. “We’re about mobilizing lives, from connected cars to wearable technology. This is a time of transformation for us, and we’re looking for employees who are as excited as we are about the future of technology.”

Here is a look at the openings:

  • Miami-Dade County
    • Bilingual call center small business and consumer sales positions – Miami
    • Wire technicians – Cutler Bay, Miami
    • Retail sales positions – Coral Gables, Hialeah, Miami, Miami Beach, North Miami
  • Broward County
    • Wire technicians – Deerfield Beach, Fort Lauderdale, Lauderdale Lakes, Pembroke Pines, Plantation
    • Retail sales positions – Coral Springs, Deerfield Beach, Pembroke Pines
  • Palm Beach County
    • Wire technicians – Delray Beach
    • Retail positions – Boca Raton, Boynton Beach, Delray Beach, Wellington, and Palm Beach Gardens
  • Treasure Coast
    • Wire technicians – Stuart
    • Retail – Jensen Beach, Stuart, Port Saint Lucie, Vero Beach

For more information on the positions, visit www.att.com/jobs.